1. Product Information:

• We strive to provide accurate descriptions, images, and measurements of our products to the best of our ability. However, slight variations in color, size, and design may occur due to the handmade nature of our jewellery pieces.
• All product images are for illustrative purposes only and may not represent the actual size or scale of the item. Please refer to the product description for accurate details.

2. Ordering:

• By placing an order through our website, you warrant that you are legally capable of entering into binding contracts.
• Once an order is placed, you will receive an email confirmation with details of your purchase. This confirmation does not signify our acceptance of your order, but rather confirmation that we have received it.
• We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity. In such cases, we will notify you and issue a refund if payment has already been processed.

3. Payment:

• All prices listed on our website are in rupees and are inclusive of applicable taxes.
• Only cash on delivery is accepted for payment.

4. Shipping & Delivery:

• We aim to dispatch orders within 3 to 4 business days from the date of purchase, subject to product availability and order verification.
• Shipping costs and estimated delivery times vary depending on your location and the shipping method selected at checkout. Please refer to our Shipping Policy for more information.
• You will receive your order within 5 to 6 business days.

5. Returns and Exchanges:

• We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within 2 days of receiving your order to initiate a return or exchange.
• Please note that certain items, such as earrings, may not be eligible for return or exchange due to hygiene reasons. Refer to our Returns and Exchanges Policy for detailed information on eligibility and procedures.
• You will receive a refund within 7 to 8 business days.

6. Intellectual Property:

• All content, including images, text, logos, and designs, displayed on our website is the intellectual property of The Urban Craft and may not be used or reproduced without our prior written consent.

7. Governing Law:

• These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

8. Changes to Terms and Conditions:

• We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page.

By using our website and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns, please contact us at theurbancraft7@gmail.com, Thank you for choosing The Urban Craft!